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Frequently Asked Questions

Yes, you can. We understand that not everybody was great with money once upon a time, and we don’t think that should be a life sentence. Regardless of how in need of resuscitation your credit might be, we are willing to take a shot and we have a 99% approval rate.

 

A merchant account is basically an intermediary between your customers, your business and your bank. In simplest terms, a merchant account allows your business to accept different kinds of payments – usually credit card payments, but also online, mail or even telephonic transactions. As merchant account providers, it is our job to give you the hardware, the service and the know-how to accept these different forms of payment.

Our service staff is ready 24 hours, 7 days a week to help our merchants, so any potential merchants will receive the same treatment. We try to approve applications as quickly as possible, which means within 48 hours of your submission. Upon approval, we will get working immediately to ship your credit card terminal along with beginning the set-up process.

As long as you have a business account with your bank, there is no need to open up a new account. Like we said, we are the intermediary between your business and your bank.

A chargeback is a term that every good business should be acquainted with. Essentially it is where there is a reversal of charges after payment and money is returned to the buyer from the seller’s account. Unfortunately we live in a world where not everyone is a saint, and credit card fraud does happen often. This is often the case in chargebacks, but it may also be because they are dissatisfied with your product or service. If a chargeback occurs through your business, we will contact you immediately to solve any problems and to explain what exactly happened.

We do our best to be indiscriminate in the types of businesses we accept. Everyone is walking their own path in life, and our philosophy is to simply help them along that path. So whether you are a business that only needs one or two credit card terminals, or a business that is strictly online, or a business that has incredibly high prices or incredibly high risk – we want to help you make that business as successful as possible.

We understand – there are a lot of options out there and it’s easy to get overwhelmed, especially if you’re starting up a business from scratch. Fortunately, we have 22 years’ worth of experience in helping people choose the right payment services that fit their business’ needs. Just give us a call and we can help you pick the right tools for your success.

The most important question! We’ve tried to make this part of our services as painless and as quick as possible (we know all about deadlines!) As a result, credit card sales are usually deposited directly into your checking account within two business days. However, just because of how the world works, high risk businesses may take a little bit longer to process.

Customer support is one of the things we pride ourselves on at Merchant Account Providers. We provide toll-free technical support and customer service 24 hours a day, 7 days a week. All you need to do is call 1-800-774-7597.

Easily, that’s how. All over our site you should find sign-up pages that only ask you to fill in a few details. If you’ve been convinced, click here to apply to become a merchant.

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